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6-12 december will be no Sergey support
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Сергей



Joined: 26 Aug 2005
Posts: 19848

Flash-Extractor developer

PostPosted: Fri Sep 23, 2022 21:43    Post subject: The End
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Flash-Extractor software development is closing

Last year I think many times to do it. It was very hard for me to take this decision. Now time is come

I'm very scared to do this. I've been doing this for 20 years. For me, it's like retiring. Stay without a permanent good income. But it's time to do it

Past several years, only very complex cases have been received by tech support. For example, FC controllers. They have a new XOR every time. You have to cut out pages and bytes, and sometimes even bits, to get 50% good result. Or SM3281 where even and odd blocks have a different Layouts (sector size, ECC)

I am very tired of such tasks

Many cases looks like solved, we see file tree, all file headers are green. But alot of files are damaged. This often happens with Sector_Number_Slow assembler

I don’t like make a bad product. It's hard for me emotionally. I feel that i can't handle it. I can't make software that make such cases automatically

Because of conflict between Russia and Ukraine, I have a lot of problems with the purchase of electronic components, with the delivery of hardware to customers, with money transfer

I decided to close the Flash-Extractor project
I’m sorry if i don’t meet your expectations

Important:

All purchased / activated licenses will be supported same as before until their expiration date

Last support day will be 23.09.2023 (1 year from this post)
Mike



Joined: 16 Feb 2006
Posts: 204
Location: UK

PostPosted: Fri Sep 23, 2022 23:30    Post subject:
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Hi Serg

I am very sad to hear about your decision. I remember buying the first tools you had back in the early 2000s - the DOS days when configs were made manually, Smile they were the good days!

I really hope you reconsider this decision. The models you mention and a lot of new ones are so complex, that I rarely offer recovery as customers expect perfect recoveries with little cost, they just don't understand that modern devices are made with dirt cheap flash NAND and unnecessary complex wear levelling, to accommodate these bad chips makes recovery impossible.

Personally, I would concentrate on the ones where there is some hope, and ignore the others.

If you stand by your decision to stop, then I wish you and your family a long, healthy and happy retirement.
Сергей



Joined: 26 Aug 2005
Posts: 19848

Flash-Extractor developer

PostPosted: Fri Sep 23, 2022 23:34    Post subject:
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Thank you very much, Mike

Of course i remember you as one of first my customers :)
pepe



Joined: 12 Jun 2009
Posts: 82
Location: Hungary

PostPosted: Sat Sep 24, 2022 2:31    Post subject:
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Hi Sergey,

i understand (at least i think i do) your decision and it's a sad moment even though Hungary has just won against Germany in Leipzig. I haven't had many flash jobs lately and even less recoverable due to crap NANDs, so i haven't used SC for the past decade or so, but honestly i will miss it a lot. You did a great job with this tool and i wish you would continue!!!
Sometimes we have to make hard decisions, especially in though days like these. I hope the best for you and your family

pepe
armadillo



Joined: 19 Jan 2009
Posts: 1062
Location: Germany

PostPosted: Mon Sep 26, 2022 11:07    Post subject:
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Dear Sergey,
You have done a great job, I will miss you. I can understand the reasons for your decision. All the best for you and your family.
DiskTuna



Joined: 10 Dec 2020
Posts: 9


PostPosted: Mon Sep 26, 2022 18:47    Post subject:
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Sad news. All the best to you.
Is selling the business / source code not an option?
Сергей



Joined: 26 Aug 2005
Posts: 19848

Flash-Extractor developer

PostPosted: Mon Sep 26, 2022 19:04    Post subject:
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DiskTuna wrote:
Is selling the business / source code not an option?


Yes

Contact me by email or Skype
Visok



Joined: 11 Jun 2020
Posts: 81
Location: Spain

PostPosted: Mon Sep 26, 2022 19:23    Post subject:
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I am very sorry to hear this news, I do not know if we can support you in any way so that you do not leave the project, I know that these are difficult times but I support you so that you do not leave it and continue this great battle, you have all my help for what you need

Thk
arvika



Joined: 18 Nov 2009
Posts: 2408
Location: Poland

PostPosted: Mon Sep 26, 2022 19:36    Post subject:
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I still hard believe that you change your mind and will continue the FE project as the super solution for flash recovery. i talk with many friends and everybody is sad that it could finish. I write you more at skype, no need remind that your model solutions are perfect, read retry, combine, layouts and so on... are unique. Sometimes I was skeptical about some solutions, but time shows that you have right Smile I want write more, but hard to find correct words.
DiskTuna



Joined: 10 Dec 2020
Posts: 9


PostPosted: Mon Sep 26, 2022 19:39    Post subject:
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Сергей wrote:
DiskTuna wrote:
Is selling the business / source code not an option?


Yes

Contact me by email or Skype


I wasn't talking about me, I had people like Jeremy or Arvika in mind .. People who know their way around Flash as well.
rcz



Joined: 08 Apr 2009
Posts: 715
Location: FRANCE

PostPosted: Mon Sep 26, 2022 20:44    Post subject:
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Sad news for every member of the forum. But your decision is highly understandable.
I use your tools for more than 13 years. I'll keep using the devices and software for a bunch of cases I guess, even without support. I'll keep using the indestrudible plastic box where were sent the reader too, my wife and me love them ^^
I wish you all the best

- Rodney
Сергей



Joined: 26 Aug 2005
Posts: 19848

Flash-Extractor developer

PostPosted: Mon Sep 26, 2022 22:31    Post subject:
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rcz wrote:
indestrudible plastic box

:) :)
Сергей



Joined: 26 Aug 2005
Posts: 19848

Flash-Extractor developer

PostPosted: Mon Sep 26, 2022 22:32    Post subject:
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DiskTuna wrote:
Сергей wrote:
DiskTuna wrote:
Is selling the business / source code not an option?


Yes

Contact me by email or Skype


I wasn't talking about me, I had people like Jeremy or Arvika in mind .. People who know their way around Flash as well.


This is also possible, if arvika or Jeremy want take this cross from me
DiskTuna



Joined: 10 Dec 2020
Posts: 9


PostPosted: Tue Sep 27, 2022 2:26    Post subject:
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Сергей wrote:
DiskTuna wrote:
Сергей wrote:
DiskTuna wrote:
Is selling the business / source code not an option?


Yes

Contact me by email or Skype


I wasn't talking about me, I had people like Jeremy or Arvika in mind .. People who know their way around Flash as well.


This is also possible, if arvika or Jeremy want take this cross from me


I just want to say one thing, maybe I am wrong but ..

So, one problem you put forward is the cases that can not be solved. But do you have any numbers of cases that are solved by Flash Extractor? I feel it's probably a multitude more compared to those difficult and unsolvable cases.

IOW, aren't you being too hard on yourself? Of course I understand the frustration if you have to tell people in the forum, 'can not solve', but it may be different if that number is a far cry from number of cases that are solved but that you may never hear about.

For example, I make a tool to repair corrupt JPEGs. Now anyone that ever contacts me about it has a problem fixing their photo. 9 out of 10 times I have to tell them, the photo can not be fixed because for example it's filled with zeros due to fake cards or non JPEG data due to lousy recovery software.

If I'd go by that I could easily reach conclusion the tool never works. But the people that contact me is just a minority so I could also reach the conclusion for most people the tool probably works.

With regards to the whole Russia/Ukraine situation, maybe a partner outside Russia is all you need to take care of that?

If you want me to shut up about it, just say so Wink
sorlaw



Joined: 27 May 2010
Posts: 139


PostPosted: Thu Sep 29, 2022 15:36    Post subject:
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Hello Sergey,

i was kind of shocked and speechless, when i read that.
I got my first license (*.LIC) in 2010 and i‘m really pleased with the development and the solved cases.
The work you provided deserves my greatest respect and i also understand, that you put an end to your flash-extractor project, now that everything becomes more difficult.
Not having your know-how anymore is a huge loss.

I wish the best for you and your family and i hope that times will become completely peacefull again.

Stay healthy and best regards.

Clemens
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18.11.2022 Experiment
21.10.2022 License without support
23.09.2022 The End
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